top of page

Book Online

WHTW Mentoring

Last updated: 24/01/2026

WHTW Mentoring ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect personal information in line with UK GDPR and the Data Protection Act 2018.

Who We Are

WHTW Mentoring – a holistic mentoring service supporting young people’s wellbeing.

Contact: whtwmentoring@outlook.com

​

What Information We Collect

We may collect:

  • Names, dates of birth, contact details

  • Parent/guardian contact details (for under 18s)

  • Wellbeing, educational, and safeguarding-related information

We only collect information that is necessary to provide safe and effective mentoring.

​

How We Use Information

We use personal data to:

  • Provide mentoring and wellbeing support

  • Communicate with young people, parents/guardians, schools, or partners

  • Meet safeguarding and legal obligations

  • Maintain accurate records and improve our services

We never sell personal data.

​

Lawful Basis for Processing

We process data under the following legal bases:

  • Consent

  • Legitimate interests

  • Legal obligation (including safeguarding)

  • Vital interests (to prevent harm)

​

Confidentiality & Safeguarding

Information shared in mentoring is confidential unless:

  • There is a safeguarding concern

  • There is a risk of harm

  • Disclosure is required by law

In these cases, information may be shared with appropriate authorities.

​

Data Sharing

Where necessary, information may be shared with:

  • Parents or guardians

  • Schools or referral partners

  • Safeguarding agencies

All sharing is limited, relevant, and secure.

​

Data Storage & Security

We store data securely using password-protected systems and restrict access to authorised individuals only. Data is retained only as long as necessary.

Your Rights

You have the right to:

  • Access your data

  • Request corrections or deletion (where applicable)

  • Withdraw consent

  • Object to or restrict processing

  • Complain to the ICO

To exercise your rights, contact us at whtwmentoring@outlook.com.

​

Children & Young People

We take extra care to protect children’s data. Parental or guardian consent is required for under 18s unless another lawful basis applies.

​

Parent & Guardian Privacy Summary

For parents and guardians:

  • We collect only what is needed to support your child

  • Mentoring is confidential, with safeguarding exceptions

  • Information may be shared only when necessary and appropriately

  • You can ask what data we hold and raise concerns at any time

​

Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website.

WHTW Mentoring
Email: whtwmentoring@outlook.com

Contact Us

We're committed to empowering you on your mental wellness journey.

whtwmentoring@outlook.com

© 2023 by WHTW Mentoring. All rights reserved.

bottom of page